The Loan Process


We realize the home loan process can be intimidating. Selecting a home loan is a very important financial decision that can affect your personal finances for many years to come. It’s a substantial transaction with many aspects that may be unfamiliar to you. We promise to listen carefully to your concerns and questions, and take all the time necessary to make sure you are comfortable with the transaction. Our most important goal is to ensure that you are totally satisfied with our service, and that your lending solution meets your financial needs.


Below are the 10 steps to completing a loan application and purchasing a new home. You can read through each step, or click on the links to jump to a step you’d like to learn more about. There’s also a chart at the bottom of the page that covers the home buying process as a whole, from contacting a real estate agent to closing the deal. As always, if you have any questions, feel free to contact us for a free, no-obligation consultation.

Loan Process:

Step 1 TOP

We review your mortgage options with you based on your specific financial needs.

We will discuss with you your mortgage goals and determine the appropriate loan program that fits your short- and long-term needs. There are a lot of choices and it is our goal to help you find the program that you are most comfortable with and to ensure you are completely educated on the features associated with your choice.

Step 2 TOP

Complete the loan application.

We will take your application via phone, mail, Internet or an in-person meeting. Once the terms and conditions are agreed upon you will sign and date the application and appropriate disclosures, which are forms required by law that provide in-depth details about your loan. We will ask you to provide important documentation, such as pay stubs, W2s, bank statements, etc., at an early point in the process. See our Document Checklist page for a more complete list of documentation you’ll need at this early stage.

Step 3 TOP

Your personal documentation is gathered.

The title and all verifications are ordered when you are refinancing or have a purchase contract. The title company will send disclosures for you to complete and return. Please follow their instructions and call the title company directly with any questions regarding their paperwork.

Step 4 TOP

Appraisal on the home is ordered.

If you are refinancing, the appraiser will call you to set up an appointment to take pictures and measurements of the property. If you are purchasing a new home, the appraiser will use the lock box or contact the listing/selling agent to access the property.

Step 5 TOP

Loan is submitted to our professional underwriting team for review.

The loan will be given to the processor. This is the first review of your application to check all the pieces are there and all the numbers are adding up properly. Your loan is assigned a loan number. You’ll be sent the Good Faith Estimate (GFE) and Truth in Lending (TIL) documents for you to sign and return. Please note that the GFE and TIL may be the exact same disclosures you previously signed at application with your loan officer. Any missing or incomplete information will be gathered in order to submit the loan to the underwriter. You may receive a pre-approval needs letter via email or mail from the processor providing a list of "conditions" (i.e., missing information) that will need to be met prior to the closing of your loan. If this list requires action on your part (providing a pay stub, bank statement, etc.) please complete as soon as possible. Throughout this process, CountryPlace Mortgage’s cutting-edge technology allows us to monitor your loan’s progress through the system. I can tell whose desk it is on at any given moment, and help keep it moving quickly by keeping in touch with you regarding any information we need you to provide.

Step 6 TOP

You receive periodic loan status throughout the process.

It is important to the whole CountryPlace Mortgage team that you are informed on the progress of your loan. You will be getting numerous calls or emails from us, which include but are not limited to:

  • When we receive your appraisal back from the appraisal company
  • When we receive the final approval from underwriting
  • When your loan docs are being sent to the title company
  • When your loan funds

In addition, we can check on the status of your loan at any time, and can even look up the name of the person who has it at any moment in case we need to contact them for a status update or to provide them with additional information.

Step 7 TOP

Loan is submitted to underwriter for final approval.

Once the loan package is complete with all of the pertinent documentation, it is submitted to the underwriter for approval. The underwriter will review your documentation and determine whether the information listed on the application meets the guidelines. CountryPlace Mortgage has some of the fastest turn times in the industry for review of loans, which helps ensure you will go to closing when you planned, with no costly delays.


The final approval will list the terms and conditions of the loan. Once again, if the underwriter is requiring additional documentation that is missing or was not asked for earlier, the processor or the loan officer will notify you. To expedite the loan process, it is extremely important to fax or mail requested documents right away. If you have questions or need assistance, just call us and we’ll be happy to help you keep your loan moving forward. If the package is considered complete, the processor will request the final documentation be sent to the title company. Our goal is to deliver your closing documentation to the title company five days prior to the close of escrow.

Step 8 TOP

Title company sets up an appointment to sign documents.

Once the title company receives the loan documentation, they will call you to set up an appointment. At this time they will give you the FINAL closing figures. The exact amount of money you will be required to bring to closing will not be known until the title company calculates the Settlement Statement. You will need to provide certified or wired funds from one of the accounts you listed on your initial application to pay the closing fees.

Step 9 TOP

Signed documentation is sent to funder.

Once you have signed the closing documentation, the title company will provide your complete file to our Funding department for review. The loan will go through quality control in which a funder makes sure everything is in the file to make it compliant with state and federal law. If anything is missing, additional disclosures may need to be signed or additional documentation (updated pay stub, bank statement, etc.) may need to be provided. In this case, the title company or the processor will contact you.

Step 10 TOP

Loan funds and you take possession of your new home.

Once the funder determines the loan is compliant, he or she will wire the money to the title company. Once the title company receives the funds they will send the deed to the county recorder’s office to be registered and filed. After the loan has recorded, the transaction is complete and your agent may now give you the keys to your new home.

Congratulations!

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